Thanks so much for stopping by. We do our best to provide all the details you need to make sure you are happy with your purchase. If you have any other questions not answered in the sections below, please feel free to contact us. Thank you.
Payment
Acceptable methods: PayPal
Payment is expected at the time of your order, but must be made no later than 3 days after the time of purchase. If payment is not received by the specified time I will consider the sale canceled and re-list the item.
Paypal eChecks take 4 business days to clear. Please note we will not ship any orders until after your payment has cleared.
Payment is expected at the time of your order, but must be made no later than 3 days after the time of purchase. If payment is not received by the specified time I will consider the sale canceled and re-list the item.
Paypal eChecks take 4 business days to clear. Please note we will not ship any orders until after your payment has cleared.
Shipping
We only ship USPS Priority Mail within the United States. Packages will be shipped within 24 hours after your payment has cleared.
Please take into account the time and day you place your order; we do not work on weekends and follow all postal service holidays, which can affect shipping times. Friday, Saturday & Sunday orders are shipped out on Monday.
Priority Mail is estimated at 2-3 working days. USPS does not guarantee a delivery date; therefore we cannot guarantee a delivery date. If you require a specific delivery date you must pay for UPS or FED EX shipping which is much higher than USPS. Please contact us about this.
EL Designs is not responsible for items that are lost or damaged by the US Postal Service. Lost or damaged packages need to be addressed with the United States Postal Service however we will do our best to help you resolve the matter.
EL Designs is not responsible for returned packages due to wrong address information. Please, please, PLEASE double check your address both on etsy and on PayPal. If you notice that your address is wrong after you order, please contact us as soon as possible so that we can send out your purchase to the correct address. If your purchase is returned, additional shipping charges will be your responsibility.
Gifts: Want to purchase an item to ship as a gift to another address? No problem, simply provide the separate shipping address and notes that this is a gift in the notes to seller section on etsy, or be sure to contact us right away.
Please take into account the time and day you place your order; we do not work on weekends and follow all postal service holidays, which can affect shipping times. Friday, Saturday & Sunday orders are shipped out on Monday.
Priority Mail is estimated at 2-3 working days. USPS does not guarantee a delivery date; therefore we cannot guarantee a delivery date. If you require a specific delivery date you must pay for UPS or FED EX shipping which is much higher than USPS. Please contact us about this.
EL Designs is not responsible for items that are lost or damaged by the US Postal Service. Lost or damaged packages need to be addressed with the United States Postal Service however we will do our best to help you resolve the matter.
EL Designs is not responsible for returned packages due to wrong address information. Please, please, PLEASE double check your address both on etsy and on PayPal. If you notice that your address is wrong after you order, please contact us as soon as possible so that we can send out your purchase to the correct address. If your purchase is returned, additional shipping charges will be your responsibility.
Gifts: Want to purchase an item to ship as a gift to another address? No problem, simply provide the separate shipping address and notes that this is a gift in the notes to seller section on etsy, or be sure to contact us right away.
Refunds and Exchanges
Please ask any and all questions before you place your order. All sales are FINAL unless grossly misrepresented by the seller, in which case, contact us with the problem and we will do our very best to come to a resolution.
Again, all sales are final, so please make sure you are committed to paying before you decide to purchase. If, however, you're unhappy for any reason, please don't hesitate to contact us so that we can work something out. Exchanges, shop credit, etc. will only be considered within 14 days from the date we ship your purchase.
Again, all sales are final, so please make sure you are committed to paying before you decide to purchase. If, however, you're unhappy for any reason, please don't hesitate to contact us so that we can work something out. Exchanges, shop credit, etc. will only be considered within 14 days from the date we ship your purchase.
Additional Questions?
Need a set of gifts for a birthday party?
Brides maids gifts?
See something you like, but wish it was in a different color?
Want to see us offer something new in the shop?
Feel free to contact us! We're happy to accommodate custom orders and always looking for new ideas!
